What is a citizen developer? Who is this guy? As early as 2009, Gartner predicted the rise of the so-called citizen developers. It estimated that by 2014, they would account for the development of at least 25% of all business applications. This generous prediction did come with a warning: if IT organizations failed to seize the opportunities presented by citizen development, they might soon find themselves overwhelmed by the rapidly changing market forces and customer preferences.
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Fast forward to 2017, Gartner’s predictions proved overly optimistic, but their warnings have become an everyday reality for IT departments everywhere struggling to cope with the never ending tide of both customer and internal demands. With digitalization taking over all business processes, including citizen developers in the app creation process may soon no longer be a question of choice but need. Companies will not be able to afford keeping business professionals out of the development process, but will have to empower them to take an active role in it.
